We can remove smoke, fire, water, soot, mildew and mold from your clothes, costumes, ethnic clothes, leather, and suede. The last thing you worry about is having to buy all new clothing after disaster happens.

Clothing is the only thing that is affected by fire. Accessories are just as costly and can be restored through our services. Bring in your purses, luggage, shoes, boots, sneakers, hats, fur garments, etc.

We can also take down, clean, and rehang (on-site if necessary) your drapes and curtains. Don’t forget about slipcover, tapestries, rugs, and bedding items. All of which we can clean and restore or we will not charge you.

We can remove smoke, fire, water, soot, mildew and mold from your clothes, costumes, ethnic clothes, leather, and suede. The last thing you worry about is having to buy all new clothing after disaster happens.

“Specialized care for the things we wear with just one Call.”

What We Do in Four Easy Steps!

Before we arrive at your home we have been contacted by your insurance company, contractor, or someone at your residence. It is important that we obtain your name, address, phone numbers, temporary contact information, and whom to bill. This will help us to communicate information to you about your claim.

Once an appointment has been made with you, we will arrive at your home to pack out the clothes and textiles according to the instructions we receive. If necessary we will perform a room by room inspection to determine which items are affected by the occurrence. Typically some items are separated to be returned to you As Soon As Possible.  These PRIORITY items are articles that enable you to have clothes to get back to work, school or other normal activities. It is recommended that you separate enough clothing to meet your family’s needs for approximately 10 days.  These items can usually be returned to you within 24 hours in most cases. These priority items will be delivered to the location you specify.

Your items are brought back to our dry cleaning facility.  A complete computerized inventory of all the items we picked up is taken, and your clothes are tagged-in with a color/number tag which includes your name. After the inventory and tagging is complete, your order is deodorized and cleaned, pressed, inspected, and ready for delivery. This process will take approximately 2-3 weeks, depending on the condition and volume.  Your clothes will be stored at our secure storage facility (free of charge) until you move back into your permanent residence.

To ensure that your items are ready for delivery, please notify us 48 to 72 hours  prior to your desired delivery date.  We will then schedule a time that is convenient for you.

Owner and CEO

Patrick Bergmann

Patrick Bergmann has over 30 years of dry cleaning, rug and garment restoration expertise. He started working at the family business at age 18 and worked his way up to Vice President. In 2013 he purchased Clothes Call and has guided the company to meteoric sales growth by focusing on outstanding customer service.

About Clothes Call

Clothes Call is a Textile Restoration and Preservation Company headquartered in Crofton MD. We specialize in the restoration of smoke and water damaged clothing and the preservation of wedding gowns and vintage fabrics. We also provide consulting services to both insurance companies and individuals with respect to damage analysis, estimates, restoration vs. replacement issues and technical assistance.

Who is Evans?

Clothes Call is also the Evans franchisee for the Mid-Atlantic region. The Evans patented system allows Clothes Call customers to benefit from:

  • Computerized barcode tracking of all orders

  • Specially formulated detergents and cleaners

  • Ozone-infused water to get the smoke out

  • Industry best computer systems for inventory, CRM and invoicing

Proudly independent, Clothes Call has handled over 10,000 personal property claims for the insurance industry. We service a wide area from Philadelphia, PA to Richmond, VA.

Clothes Call remains steadfastly committed to the core principles that we have been known for during our 28 year history:

  • Service that is certain

  • Quality work that is guaranteed

  • Customer service that is unmatched

Corporate Headquarters Plant

2421 Crofton Lane, Unit #4
Crofton, MD 21114

Office: (410) 721-7445
Fax: (410) 721-6719
 info@clothescall.us.com

Woodbridge Location

13876 Dawson Beach Rd
Woodbridge, VA 22191

Office: (410) 721-7445
Fax: (410) 721-6719
 info@clothescall.us.com

Our Unconditional Guarantee

Clothes Call does not charge for garments that remain damaged after the cleaning process.
This policy guarantees that your Insurance Company will not receive a cleaning bill and a replacement claim for the same garment.
Rodney