We can remove smoke, fire, water, soot, mildew and mold from your clothes, costumes, ethnic clothes, leather, and suede. The last thing you worry about is having to buy all new clothing after disaster happens.
Clothing is the only thing that is affected by fire. Accessories are just as costly and can be restored through our services. Bring in your purses, luggage, shoes, boots, sneakers, hats, fur garments, etc.
We can also take down, clean, and rehang (on-site if necessary) your drapes and curtains. Don’t forget about slipcover, tapestries, rugs, and bedding items. All of which we can clean and restore or we will not charge you.
We can remove smoke, fire, water, soot, mildew and mold from your clothes, costumes, ethnic clothes, leather, and suede. The last thing you worry about is having to buy all new clothing after disaster happens.
“Specialized care for the things we wear with just one Call.”
What We Do in Four Easy Steps!
Before we arrive at your home we have been contacted by your insurance company, contractor, or someone at your residence. It is important that we obtain your name, address, phone numbers, temporary contact information, and whom to bill. This will help us to communicate information to you about your claim.
Once an appointment has been made with you, we will arrive at your home to pack out the clothes and textiles according to the instructions we receive. If necessary we will perform a room by room inspection to determine which items are affected by the occurrence. Typically some items are separated to be returned to you As Soon As Possible. These PRIORITY items are articles that enable you to have clothes to get back to work, school or other normal activities. It is recommended that you separate enough clothing to meet your family’s needs for approximately 10 days. These items can usually be returned to you within 24 hours in most cases. These priority items will be delivered to the location you specify.
Your items are brought back to our dry cleaning facility. A complete computerized inventory of all the items we picked up is taken, and your clothes are tagged-in with a color/number tag which includes your name. After the inventory and tagging is complete, your order is deodorized and cleaned, pressed, inspected, and ready for delivery. This process will take approximately 2-3 weeks, depending on the condition and volume. Your clothes will be stored at our secure storage facility (free of charge) until you move back into your permanent residence.
To ensure that your items are ready for delivery, please notify us 48 to 72 hours prior to your desired delivery date. We will then schedule a time that is convenient for you.
We are under New Management!
In April of 2013 Clothes Call was purchased by Patrick Bergmann. He comes to Clothes Call with over a generation of dry cleaning and garment restoration expertise. Under his ownership, Clothes Call remains an independent enterprise.
About Clothes Call
Clothes Call is a Textile Restoration and Preservation Company located in Crofton MD. We specialize in the restoration of smoke and water damaged clothing and the preservation of wedding gowns and vintage fabrics. We also provide consulting services to both insurance companies and individuals with respect to damage analysis, estimates, restoration vs. replacement issues and technical assistance.
Proudly independent, Clothes Call has handled over 10,000 personal property claims for the insurance industry. We service a wide area to include Maryland, The District of Columbia, Northern Virginia, West Virginia and Delaware.
Clothes Call remains steadfastly committed to the core principles that we have been known for during our 23 year history:
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Service that is certain
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Quality work that is guaranteed
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Customer service that is unmatched
2421 Crofton Lane, Unit #4
Crofton, MD 21114
Cell: (877) 721-7445
Office: (410) 721-7445
Fax: (410) 721-6719
info@clothescall.us.com